faq

You can register online at the Canada Revenue Agency website using your SIN and personal details. It’s the fastest, most accurate way to access your tax information and correspondence.

With your authorization, Yes. In your CRA My Account, go to Profile → Authorize a representative, then contact our office for our Representative ID. Once authorized, we can securely access your CRA information to help with your taxes or correspondence.

Your Notice of Assessment (NOA) is a summary from the Canada Revenue Agency showing the results of your tax return after it’s been reviewed. 

Your NOA confirms your tax return has been processed. It shows your refund or balance owing, RRSP limits, and any changes made by CRA.

Yes, we can communicate with the CRA on your behalf for assessments, notices, or document requests.

Instalments are prepayments toward your next year’s income tax if you earn income that doesn’t have enough tax withheld — such as self-employment, investments, or rental income.

You may need to pay if your net tax owing is more than $3,000 in both the current and previous tax years.

They’re typically due four times a year: March 15, June 15, September 15, and December 15. CRA sends reminders if you’re required to pay.

Most personal tax returns are due by April 30 each year. If you’re self-employed or run a small business, you have until June 15 to file but any balance owing is still due by April 30 to avoid interest.

Yes, we primarily operate virtually through our secure client portal, where you can upload documents, send direct messages, and track progress all in one place. It’s the safest and most efficient way to work together. If needed, arrangements can be made for in-person document drop-off by appointment.


While the client portal is our preferred and most secure way to exchange documents and messages, we understand not everyone is comfortable using it. In those cases, we can arrange alternative options, such as a scheduled document drop off at our office in Ladner B.C.

You can make payments directly to CRA online through your bank or CRA My Account.

Yes, we can review and file an adjustment to correct errors or claim missed deductions.

You must register once your total taxable revenue exceeds $30,000 in a 12-month period. Even below that threshold, voluntary registration can have benefits.

We can help you catch up safely by filing past returns and, if needed, submitting a taxpayer relief request to reduce penalties or interest.